عرض العمل هذا غير متوفر في بلدك.
Operations Officer - Mohandeseein
VFS Global EgyptGiza, EGمنذ أكثر من 30 يومًا
الوصف الوظيفيDocument scrutiny and collection of applications for visa processing Handle customer / applicant queries personally or via email, telephone. Handle cash and bank related transactions if assigned and ensure 100% accuracy Full Record & maintain all application data. Ensure accurate & timely
data entry into the system with zero errors.
- Ensure all administration and logistics of passport delivery to consulate / applicant / logistic company etc.
- Maintain compliance to the standard operating procedures, manuals etc. without deviation in process
- Inform the applicants about the available Value Added Services and
- Encourage applicants to provide feedback on services provided and their overall experience at the application center.
- Ensure that the entire process is completed within the mandated Turn Around Time
- Assist Deputy Manager / Operations Manager in execution of WB Project
- Education : Graduate from any field or having any relevant certificate
- Additional : Graduate or global equivalent
- Experience : 0 – 2 years of experience preferably in customer service field.
- Basic Knowledge of Computer skills
- Proficiency in MS office & good typing speed
- Adaptability and presence of mind to handle customer queries and complaints.
- English Level : Good
- Knowledge of local language
- Ability to Innovate and enhance procedures and methods to increase productivity & cost effectiveness
ensure delivery of Value Added Service options to applicants / customers.
Knowledge & Key Skills :
إنشاء تنبيه وظيفي لهذا البحث
Operation • Giza, EG