الوصف الوظيفيMonitor, analyze, and report on sales performance metrics and KPIs.Develop and manage sales forecasting models and pipelines in coordination with sales leadership.Oversee CRM system usage (e.g., Salesforce, HubSpot), ensuring data accuracy and process compliance.Design and implement sales processes, workflows, and best practices.Collaborate with cross-functional teams (Marketing, Finance, Supply Chain) to streamline operations.Track and analyze sales incentive plans, commissions, and targets.Identify and resolve bottlenecks in the sales process to improve efficiency.Provide training and support to the sales team on tools and processes.Bachelor’s degree in Business Administration, Sales, Marketing, or related field.4+ years of experience in Sales Operations or related roles.Strong analytical skills with the ability to interpret complex data sets.Proficiency in CRM systems (e.g., Salesforce, Zoho, Microsoft Dynamics).Advanced Excel and PowerPoint skills; experience with BI tools is a plus.Excellent organizational and project management skills.Strong communication and interpersonal skills.High attention to detail and process orientation.