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Customer Service Administrator
TranscomGiza, EG20 منذ أيام
الوصف الوظيفيAs an English Customer Service Representative, you will serve as the first point of contact for our customers, delivering exceptional service and support in a professional and timely manner. Your primary responsibility will be to handle customer inquiries and resolve issues related to products or services, ensuring a smooth and positive experience. This role requires excellent communication skills, a customer-centric attitude, and the ability to work effectively in a fast-paced environment. You will interact with customers via phone, email, and live chat, providing accurate information, troubleshooting issues, and following up to ensure complete satisfaction. You’ll also collaborate closely with internal teams to escalate and resolve more complex cases when necessary.
Skills
- Fluent in written and spoken English.
- Previous customer service experience is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency with customer service software and tools is a plus.
- Ability to work in a fast-paced environment and handle multiple tasks.
إنشاء تنبيه وظيفي لهذا البحث
Customer Service • Giza, EG