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Game Operations Specialist
SnaphuntEgyptمنذ أكثر من 30 يومًا
الوصف الوظيفيSolve game related issues for the players via online ticketing system Professionally resolve players’ questions, submitted to our CS channels and report to the game studio. Manage and collect players' feedback on CS channels and community pages. Compile reports for major questions and key CS metrics tracking. Must be a Polish / Arabic speaker, and has passion for online / mobile games. Work experience of 2+ years in the game industry is a plus. Work experience of 2+ years as a Customer Service Representative is a plus. Experience as a Community Manager is a plus. Has experience using ticketing / email systems such as Helpshift is a plus. Can work under minimal supervision. Amenable to work on a shifting schedule. (weekends and night shift schedule).
The Offer
- Opportunity within a company with a solid track record of performance
- Join a market leader within Media & Entertainment
- Fantastic work culture
The Job
GENERAL RESPONSIBILITIES :
The Profile
POSITION REQUIREMENTS :
The Employer
Our client is a social gaming company that puts fun for players worldwide. The company was established in 2010, and our headquarters is in Beijing, China with other offices in San Francisco and Shanghai with over 700 employees across the globe.
إنشاء تنبيه وظيفي لهذا البحث
Operation Specialist • Egypt