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IT Specialist

IT Specialist

Adam International HospitalGiza, EG
17 منذ أيام
الوصف الوظيفي
  • Hiring Immediate
  • We are seeking to hire an “IT Specialist”
  • Job Overview :

    • We are seeking to hire a Technical Support Specialist to provide exceptional IT support to end users, acting as the primary point of contact between users and the IT department.
    • The role involves handling emergency and non-emergency support requests, ensuring timely resolution, and providing clear communication throughout the process.
    • This position requires strong technical expertise, attention to detail, and the ability to coordinate effectively with cross-functional teams.
    • Job Requirements :

    • University degree in computer science or related field
    • 1 - 2 years of experience providing end-user support.
    • Ability to work flexible hours, including extended shifts.
    • Good knowledge of networking protocols (TCP / IP, DNS, DHCP, VPN, VLANs)
    • Familiarity with major technical systems including : desktop operating systems,
    • Active Directory, MS SCCM, print servers, and AV controllers

    • Basic knowledge of network systems and principles
    • Familiarity with various software applications and basic computer hardware
    • Strong customer service skills, particularly in a financial services environment.
    • Ability to actively listen and understand customer issues, and provide solutions in a clear and professional manner.
    • Preferred Qualifications :

    • IT certifications (e.g., CompTIA A+, Network+, CCNA, MCSA) are a plus.
    إنشاء تنبيه وظيفي لهذا البحث

    It Specialist • Giza, EG