Telesales Representative

Telesales Representative

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Keep records of calls and sales and note useful information
• Educational Requirements : Bachelor Degree
• Special Certification or Training Required : N / A
• Required Industry Experience : Fresh graduate or 2 years of experience
• Technological Requirements : Microsoft office suite
• Language Requirements : Good command of English