Talent.com
عرض العمل هذا غير متوفر في بلدك.
Officer - Hotel Operation

Officer - Hotel Operation

AlmosaferGiza, EG
19 منذ أيام
الوصف الوظيفي
  • Handle assigned tasks based on the daily plan.
  • Check assigned bookings for confirmation and ensure accuracy.
  • Confirm bookings with the hotel and update the HCN (Hotel Confirmation Number) on the HUB.
  • If the hotel does not provide an HCN, email the supplier and forward it to Tier 2.
  • Ensure timely and accurate confirmation of bookings within the assigned workload.
  • Update required documentation while maintaining data accuracy.
  • Adhere to the designated work schedule and accommodate business requests as needed.
  • Take responsibility for meeting communicated targets and track daily indicators to maintain service quality.
  • Meet individual key metrics and KPIs by ensuring personal indicators are within accepted ranges.
  • Identify and flag issues and concerns that require escalation and contribute to solutions that enhance department performance.
  • Maintain strict confidentiality of data and adhere to established policies and procedures.
  • Proficient in English : Strong command of the English language to effectively communicate with internal teams, hotels, and suppliers.
  • Excellent Communication Skills : Ability to convey information clearly and concisely, both verbally and in writing.
  • Strong interpersonal skills to interact with colleagues, hotels, and suppliers.
  • Problem-Solving Skills : Demonstrated ability to identify and analyze issues, propose effective solutions, and make informed decisions to overcome challenges.
  • Time Management : Strong organizational skills to prioritize tasks, manage workload efficiently, and meet deadlines in a fast-paced environment.
  • Adaptability : Flexibility and willingness to adjust to changing circumstances, priorities, and work assignments. Ability to thrive in a dynamic and evolving work environment.
  • 2 Years of experience at online accommodation (Hotel operation).
  • إنشاء تنبيه وظيفي لهذا البحث

    Operation • Giza, EG