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Call Center Agent

Campus Education InstituteCairo, EG

18 منذ أيام

الوصف الوظيفي

Handle customers‘ inquiries

Understand customer needs and requirements to provide appropriate solutions

Follow up on leads and maintain accurate and up-to-date records of all activities in the CRM system.

Accurately document all interactions and appointments in the CRM system.

Working days (Monday to Friday) US Timezones

Fluent English with a neutral accent is a must . C1 / C2

Prior experience in sales, telemarketing, or appointment setting is highly preferred.

Ability to work independently from home, managing time effectively.

Comfortable using CRM software, email, and other digital communication tools.

Strong communication and interpersonal skills.

Flexibility to work during business hours across different time zones if required.

Call Center Agent • Cairo, EG