الوصف الوظيفيHandle customers‘ inquiriesUnderstand customer needs and requirements to provide appropriate solutionsFollow up on leads and maintain accurate and up-to-date records of all activities in the CRM system.Accurately document all interactions and appointments in the CRM system.Working days (Monday to Friday) US TimezonesFluent English with a neutral accent is a must . C1 / C2Prior experience in sales, telemarketing, or appointment setting is highly preferred.Ability to work independently from home, managing time effectively.Comfortable using CRM software, email, and other digital communication tools.Strong communication and interpersonal skills.Flexibility to work during business hours across different time zones if required.