وظائف في Egypt

Regional Staff Counsellor

2501213 )

Grade : P3

Contractual Arrangement : Fixed-term appointment

Contract Duration (Years, Months, Days) : 1 year (Subject to availability of funds, satisfactory performance and continuing need for the position)

Job Posting : Mar 20, 2025, 7 : 14 : 31 AM

The Department of Business Operations (BOS) is responsible for providing efficient and effective support services to all programmes and activities of the organization in the Eastern Mediterranean Region (EMR) in respect of budget and finance, human resources and talent management, administration, procurement, information technology, security and staff health and well-being. The incumbent serves as the WHO Staff Counsellor and is responsible for providing a full range of counselling services to personnel.

DESCRIPTION OF DUTIES

The incumbent will perform the following duties : 1-Provide WHO workforce with individual and group counselling (i.e., short-term intervention, referral), following self-referral or referral by the supervisor or another professional.

2-Identify adequate local resources and facilitate referrals to external mental health professionals for psychological / psychiatric support (including coordination with UN Medical Services) whenever necessary.

3-Develop and implement a comprehensive emergency personnel-focused mental health programme in collaboration with the Regional Staff Counsellor.

4-Ensure services in a timely and sensitive manner to WHO staff and dependents after critical incidents and ensure follow up support of those affected following critical events.

5-Work closely with multidisciplinary teams to identify and address psychological risks at the individual, unit and organizational levels.

6-Provide guidance / support to managers and senior management on the management of staff where mental health conditions are involved and advise on emergency psycho-social support management for WHO workforce.

7-Support WHO staff with mental health conditions by providing rehabilitation strategies and the staff’s return-to-work intervention. Contact the affected personnel offering practical support, psycho education, psychological first aid and referral information.

8-Strengthen the network of Peer Support Volunteers (PSV), including the training and technical supervision of the Peer Support Volunteers.

9-Employ a holistic approach while providing emergency evidence-based psycho-social support to staff who have been involved in critical incidents.

10-Facilitate evidence-based trauma-informed interventions for WHO staff and their dependents.

11-Coordinate with UNDSS, EMRO Regional Staff Counsellor, UN staff / stress counsellors, and Peer Support Volunteers to ensure adequate psycho-social support during emergencies.

12-Contribute to policies on staff mental health and well-being and perform administrative duties, including participating in regional meetings and other activities, completing reporting requirements, etc.

13-Maintain detailed records of activities and provide comprehensive reports to the Regional Staff Counsellor.

14-Perform any other incident-specific related duties as required.

REQUIRED QUALIFICATIONS

Education

Essential : -An advanced / Postgraduate University Degree or equivalent in psychology, counselling, clinical psychology, psychiatry (medical or nursing), marriage and family therapy, or social work with evidence of training in mental health counselling.

• Registration as a mental health professional in the country of origin is required.
• A valid certification or license to practice at the national level in clinical psychology or social work.

Desirable : -Additional training or certification in a broad range of related fields, such as alcohol / substance abuse, resilience, cross-cultural communication, conflict resolution, mediation, trauma etc. will be an advantage.

Experience

Essential : -Minimum five (5) years of progressively professional relevant counselling experience post licensure / certification / registration with experience in a similar setting such as an international and / or humanitarian organization. Some related experience in outbreak and health emergencies context.

Desirable : -Working experience with UN agencies, national or international NGOs.

Skills

WHO Competencies

Teamwork

Respecting and promoting individual and cultural differences

Communication

Moving forward in a changing environment

Producing results

Use of Language Skills

Essential : Expert knowledge of English.

Desirable : Intermediate knowledge of Arabic.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 70,212 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 1387 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION