Director of Banquet - Sofitel Nile Downtown

Main Duties.

• Develop and implement strategic plans to achieve budgeted revenue and net operating income goals for the banquet department
• Collaborate closely with Sales and Events teams to exceed guest expectations and deliver memorable experiences
• Establish and maintain Standard Operating Procedures (SOPs) for the banquet department ensuring consistency and quality in service delivery
• Lead mentor and inspire the banquet team fostering a culture of excellence and continuous improvement
• Monitor and analyze key performance indicators making data-driven decisions to optimize department operations
• Ensure compliance with all local food safety health and liquor regulations
• Oversee inventory management cost control and budget adherence for the banquet department
• Stay abreast of industry trends and innovations implementing new ideas to maintain a competitive edge
• Manage vendor relationships and negotiate contracts to ensure the best value for the organization
• Handle guest feedback and complaints promptly and professionally maintaining high levels of customer satisfaction
• Collaborate with other department heads to align banquet operations with overall organizational goals

Qualifications :

• Bachelors degree in Hospitality Management or related field
• Minimum of 5 years of experience in a senior food & beverage banquets and/or catering role preferably within a luxury or upscale hotel setting
• Proven track record of successful banquet operations management and team leadership
• Strong financial acumen with experience in budgeting forecasting and profit & loss management
• Excellent organizational and time management skills with the ability to handle multiple projects simultaneously
• Outstanding communication and interpersonal skills with the ability to interact effectively with guests team members and stakeholders at all levels
• Proficiency in banquet management software and Microsoft Office Suite
• In-depth knowledge of food and beverage trends catering techniques and event planning
• Demonstrated ability to think analytically and solve problems creatively
• Fluency in Arabic and English; additional languages are a plus
• Flexibility to work evenings weekends and holidays as required
• Strong understanding of local legal compliance requirements in the hospitality industry
• Ability to adapt quickly to unique organizational culture and drive positive change
• Resort and international experience is highly preferred

Remote Work :

No

Employment Type :

Full-time

Key Skills
Crisis Management,Marketing,Public Relations,Fundraising,Media Relations,Constant Contact,Strategic Planning,Social Media Management,Team Management,Public Speaking,Wordpress,Writing Skills
Experience: years
Vacancy: 1