French Customer Service Agent
QuickfirmX is hiring French-speaking Customer Service Agents for Teleperformance Egypt based at their New Cairo site. You will handle inbound customer calls and provide professional support in French with occasional use of basic English depending on the account requirements.
Job Role
Answer inbound customer calls in French
Provide assistance related to services accounts or product issues
Communicate clearly and professionally primarily in French
Use English only when required for internal communication or basic tools
Responsibilities
Maintain high levels of customer satisfaction
Accurately log call details and update systems
Follow internal company guidelines and training
Cooperate with support teams and supervisors
Requirements
French level: Minimum B2
English level: A2 to B1 (basic working knowledge)
Must be able to work onsite in New Cairo
Graduates of any age are welcome to apply
Dropouts must be 27 years old or above
No previous experience required paid training is provided
Shifts
Males: Rotational shifts 24/7
Females: Rotational shifts up to 2:00 AM
Benefits
Salary: Up to 23000 EGP NET/month
Transportation provided
Full medical and social insurance
Paid training included
Career development within a global company
Two days off per week
Interview Process
Pre-Assessment Online via QuickfirmX
Final Interview Conducted onsite or online depending on the company s internal request
Apply Now
Speak French fluently Looking for a stable well-paid role in an international environment
Apply today through QuickfirmX and join the team in New Cairo!
Fluent French (Minimum B2 level) Basic English (A2 to B1) for internal communication or systems use Strong verbal communication and customer handling skills Ability to follow structured workflows and company policies Willingness to work rotational shifts, including late hours (for males) Capable of maintaining customer satisfaction and logging interactions properly
Education
Graduates: Accepted (any age) Dropouts: Accepted if aged 27 years or older Note: Currently enrolled undergraduates are not eligible
Key Skills
Corporate,Lighting,Marketing & Advertising,Back Office
Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 23000 - 23000