Receptionist - Head Office (Alexandria)

We are seeking a professional and dynamic Receptionist to join our team at Mena Group’s Head Office in Alexandria. The ideal candidate will be responsible for providing exceptional front-office support and ensuring smooth office operations. Key responsibilities include :

• Greet and welcome guests upon arrival, directing them to the appropriate person and office.
• Answer, screen, and forward incoming phone calls, ensuring all calls are directed to the relevant departments.
• Ensure the reception area is tidy and presentable, maintaining all necessary stationery and materials (e.g., pens, forms, brochures).
• Provide accurate and timely information in person, via phone, or email.
• Receive, sort, and distribute daily mail and deliveries, ensuring all correspondence is handled appropriately.
• Maintain office security by following safety procedures, monitoring the logbook, and issuing visitor badges.
• Order front office supplies and maintain inventory of stock.
• Update calendars, schedule meetings, and ensure meeting rooms are prepared and organized.
• Arrange travel and accommodations for staff, and prepare necessary vouchers.
• Keep accurate records of office expenses and costs.
• Perform general clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
• Proven work experience as a Receptionist, Front Office Representative, or in a similar role.
• Minimum of 1 year of experience in a receptionist or similar position.
• Bachelor’s degree in a relevant field.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Hands-on experience with office equipment (e.g., fax machines, printers).
• Strong written and verbal communication skills.
• Excellent organizational skills, with the ability to multitask and manage time effectively.
• Professional appearance and attitude.
• Ability to be resourceful and proactive when issues arise.
• Strong customer service-oriented attitude, with the ability to handle interactions professionally.
• High school diploma; additional certification in Office Management is a plus.
• Excellent interpersonal skills with the ability to interact with various departments and visitors.