Job Opportunity : Call Center Agents (Saudi Account) – Alexandria Branch
We are hiring Call Center Agents for a Saudi account to join our company’s Alexandria branch, with the following requirements :
- Answer incoming calls and respond to customer queries in a professional manner.
- Make outbound calls to follow up on customer inquiries or offer products / services (if applicable).
- Provide accurate, valid, and complete information by using the right methods / tools.
- Handle customer complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.
- Fluency in the Saudi dialect
- Experience in call center operations
- Location : Alexandria, Egypt
- Salary : Fixed monthly salary + commission
- Shifts : Rotational