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Employee Relations Investigator I

Employee Relations Investigator I

AloricaEgypt
17 منذ أيام
الوصف الوظيفي

JOB SUMMARY

Responsible for supporting Employee Relations function throughout the organization, with a primary focus on investigating mid to high level Employee Relations concerns and acts a resource to field HR Operations for Employee Relations.

JOB RESPONSIBILITIES

  • Investigates mid to high level Employee Relations concerns received through site HR or employee ethics hotline within assigned region, including, but not limited to sexual harassment, discrimination, retaliation, security, etc.
  • Provides timely investigation summaries for all completed investigations
  • Conducts employee relations risk assessments and provides actionable feedback
  • Communicates regularly with ER Manager and Director of ER regarding pending investigations
  • May assist in conducting training and coaching of managers on Employee Relations for all completed investigations
  • Communicates status of all Employee Relations investigations to Employee Relations and Compliance Coordinator for tracking
  • Partners with field HR Regional Managers / Directors to provide counsel and facilitate prompt and effective resolution of workplace conflict to address issues for employees and managers in a manner consistent with Alorica’s policies
  • Regularly communicates Employee Relations activity updates and trends to field HR Regional Managers / Directors and makes recommendations to implement improved processes
  • Maintains accurate, confidential records regarding all investigation
  • Interacts with field HR and HR Business Partners to ensure a high level of employee satisfaction and engagement
  • Partner with legal in conducting investigations, researching policies / practices, creating and gathering appropriate documentation, and making recommendations
  • Develops effective relationships with Business Partners to promote good employee relations throughout the organization

OTHER RELATED DUTIES

  • Participates in projects performed by the Employee Relations department, as necessary
  • Supports other Employee Relations investigators in times of high-volume case load
  • JOB REQUIREMENTS

    Minimum Education and Experience :

  • Minimum of Bachelor’s degree and / or 2 or more years of experience in Employee Relations, Investigations (harassment, discrimination, leave, accommodations, etc,), employment law, disciplinary actions.
  • Knowledge, Skills and Abilities :

  • Demonstrated ability to work independently, with excellent time management skills.
  • Strong attention to detail and the ability to analyze and interpret facts.
  • Excellent verbal and written skills, with the ability to communicate effectively with all levels of staff.
  • Ability to keep and maintain confidential and secure records and information
  • Ability to use independent judgment to make decisions
  • Fully efficient in MS Office
  • Work Environment :

  • Constant work performed in a climate controlled office (or remote office) environment
  • Physical Demands :

  • Frequent work performed in a sedentary position
  • Rare work performed while standing
  • إنشاء تنبيه وظيفي لهذا البحث

    Relation • Egypt