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CVM Application Consultant

CVM Application Consultant

Top BusinessEgypt
17 منذ أيام
الوصف الوظيفي

Responsibilities :

  • Gather and analyze business requirements.
  • Support business users design and create CVM campaigns, and provide business and technical recommendations.
  • Design systems integration with campaign management solutions.
  • Develop project documentation.
  • Configure campaign applications to meet business requirements and needs.
  • Provide guidance on campaign management solution design for any proposed enhancements.
  • Create SQL Views on application reporting foundation to serve business reports.
  • Provide support to complex incidents related to the implemented business solutions.
  • Apply workaround fixes for failed jobs / engines.
  • Review / fix / optimize any application object facing performance issue.
  • Interface with global support team in-case for complex technical incidents related to the applications.
  • Assist / Conduct User Acceptance Testing and presentations.
  • Assist / Conduct business and technical training to customer.

Requirements :

  • Good knowledge with banking business.
  • 2 years of relevant marketing experience, preferably working with CRM systems, data environments, and / or CVM / CRM areas.
  • Excellent command of SQL.
  • Good knowledge of architecture.
  • High level understanding of ETL concepts.
  • High level understanding of BI concepts.
  • Excellent problem-solving skills.
  • إنشاء تنبيه وظيفي لهذا البحث

    Consultant • Egypt