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ServiceNow Architect - ITSM Pro

ServiceNow Architect - ITSM Pro

SSC HR SolutionsEG
23 منذ أيام
نوع الوظيفة
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الوصف الوظيفي
  • Design and implement ServiceNow ITSM solutions to meet business needs.
  • Provide technical leadership and strategic recommendations on best practices.
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions.
  • Develop workflows, integrations, and automation within the ServiceNow platform.
  • Ensure system performance, scalability, and security.
  • Lead ServiceNow upgrades and new feature implementations.
  • Create and maintain technical documentation, including architecture diagrams and process flows.
  • Guide and mentor junior developers and team members.
  • Work closely with clients and technical teams to ensure successful deployment.
  • Stay updated on industry trends and ServiceNow advancements.

    • Requirements

    • 5+ years of hands-on experience with ServiceNow ITSM.
    • 10+ years of IT experience with senior-level roles.
    • Deep knowledge of ServiceNow ITSM modules.
    • Experience in ServiceNow architecture and implementation.
    • Strong understanding of ITIL processes.
    • Expertise in workflow automation and integrations.
    • ServiceNow certifications (CSA, CIS-ITSM and ITSM Pro, CAD preferred).
    • Excellent problem-solving and communication skills.
    • Ability to work in enterprise environments with multiple integration points.
    إنشاء تنبيه وظيفي لهذا البحث

    Architect • EG