Recruitment Specialist

Job Responsibilities :

• Develop and implement effective sourcing strategies to attract top talent for call center roles.
• Manage the full recruitment lifecycle, including job posting, candidate screening, interviewing, and offer negotiations.
• Build and maintain a talent pool to ensure a steady pipeline of qualified candidates.
• Conduct initial screenings to assess candidates’ English fluency, technical skills, and cultural fit.
• Collaborate with hiring managers to define job requirements, ideal candidate profiles, and recruitment timelines.
• To source candidates, utilize various platforms, including job boards, social media, and networking.
• Ensure a positive candidate experience by maintaining clear and professional communication throughout the hiring process.
• Stay updated on market trends, salary benchmarks, and best recruitment practices.
• Experience : Minimum 1–2 years of proven recruitment experience, focusing on call center roles.
• Language Proficiency : Fluent English speaker with excellent verbal and written communication skills (required).
• Technical Skills : recruitment tools, and Microsoft Office Suite.
• Soft Skills : Strong interpersonal skills, a collaborative mindset, and the ability to build relationships with candidates and internal stakeholders.
• Problem-solving : Ability to manage multiple priorities, meet deadlines, and adapt to changing requirements in a fast-paced environment.
• Education : A Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred.