Telesales Agent

Job Title : Telesales Representative

Key Responsibilities :

• Customer Outreach : Contact potential customers via phone calls to introduce and promote our products or services.
• Needs Assessment : Understand and assess customer needs, providing appropriate product or service solutions and support tailored to their requirements.
• Inquiry Handling : Handle customer inquiries, addressing and resolving any issues or concerns in a professional and efficient manner.
• Product Knowledge : Maintain a high level of product knowledge to effectively communicate the features and benefits of our offerings to customers.
• Sales Targets : Meet or exceed sales targets, contributing to the overall success and growth of the sales team.
• CRM Management : Document all customer interactions and update customer profiles accurately in the CRM system.
• Team Collaboration : Collaborate with team members to share best practices and continuously improve sales techniques.

Qualifications :

Team player with a collaborative mindset.