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Telesales Agent
locked in careersCairo, EG19 days ago
Job descriptionProven experience in telesales or a similar sales role. Excellent communication and interpersonal skills. Strong ability to understand customer needs and offer appropriate solutions. Proficiency in using CRM software and maintaining accurate records. Results-oriented with a track record of meeting or exceeding sales targets. Ability to handle customer inquiries and resolve issues in a professional manner. Shift : 8 hours Work Schedule : 6 days a week Days Off : 1 day off on rotation Salary : Ranges from 4 to 6, plus commission
Job Title : Telesales Representative
Key Responsibilities :
- Customer Outreach : Contact potential customers via phone calls to introduce and promote our products or services.
- Needs Assessment : Understand and assess customer needs, providing appropriate product or service solutions and support tailored to their requirements.
- Inquiry Handling : Handle customer inquiries, addressing and resolving any issues or concerns in a professional and efficient manner.
- Product Knowledge : Maintain a high level of product knowledge to effectively communicate the features and benefits of our offerings to customers.
- Sales Targets : Meet or exceed sales targets, contributing to the overall success and growth of the sales team.
- CRM Management : Document all customer interactions and update customer profiles accurately in the CRM system.
- Team Collaboration : Collaborate with team members to share best practices and continuously improve sales techniques.
Qualifications :
Team player with a collaborative mindset.
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Agent • Cairo, EG