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Group Technical Support Manager
Top BusinessEgypt23 days ago
Job descriptionBachelor’s degree in Science, Chemical Engineering, or a related field. 8+ years of experience in polymer technical support, formulation development, or product innovation. Fluent in English is a Must. Strong expertise in polymer chemistry, processing techniques, and material performance.
Responsibilities :
- Provide technical support to internal teams, customers, and distributors regarding the application, performance, and troubleshooting of polymer products.
- Resolve customer technical inquiries related to polymer formulations, properties, and processing techniques.
- Lead the development and improvement of polymer recipes and formulations based on customer requirements and market trends.
- Design and develop innovative polymer products that meet specific performance criteria for various industries.
- Tailor formulations to meet various customer needs, including different processing methods (e.g., extrusion, injection molding) and applications (e.g., automotive, packaging, construction).
- Oversee the testing of new polymer products to ensure they meet performance and quality standards.
- Monitor and review customer feedback to identify areas for product or process improvement.
Requirements :
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Technical Support • Egypt