Our Client
The largest and fastest growing hard discount retailer in the region, with presence in Egypt, Morocco and KSA.
We are a technology driven company focused on leveraging the latest technology to provide the company with a competitive edge
Sector : IT Infrastructure
- Department : Information Technology
- Section : IT Infrastructure
- Reporting to : Head of IT Infrastructure
- Subordinates : 5
- Working Days : 5 Days
- Working Hours : 8 Hours
- Work Location : HQ / Region HQ
- Work Environment : Office / Field Office
Purpose :
Maintaining Network InfrastructureMonitoring and SecurityTroubleshooting and SupportPerformance OptimizationKey Accountabilities :
Network Availability & Uptime Ensuring the network is operational with minimal downtime by performing regular maintenance, monitoring performance, and quickly resolving issues.Security & Compliance Implementing firewalls, VPNs, intrusion detection / prevention systems, and access controls to safeguard against cyber threats while ensuring compliance with security policies and industry regulations (e.g., GDPR, ISO 27001).Network Troubleshooting & Incident Resolution Diagnosing and resolving network-related issues, such as connectivity failures, bandwidth congestion, and hardware / software malfunctions, while maintaining detailed incident logs.Infrastructure Management & Upgrades Configuring, maintaining, and upgrading network hardware (routers, switches, firewalls, load balancers) and software (firmware, network monitoring tools) to meet business needs.User Support & Training Assisting employees with network-related issues, educating them on best practices, and providing guidance on secure network usage.Documentation & Reporting Maintaining accurate network diagrams, configuration records, troubleshooting logs, and performance reports for audit, compliance, and future planning.Vendor & Service Provider Coordination Managing relationships with ISPs, hardware / software vendors, and third-party service providers to ensure reliable network services and timely issue resolution.Network Capacity Planning & Scalability Assessing current and future network demands, optimizing resources, and planning for infrastructure expansion to support business growth.Policy Implementation & Enforcement Enforcing network usage policies, access controls, and security guidelines to maintain operational integrity and prevent unauthorized activities.Qualifications required for the job title to carry out the work : (Not the qualifications of the employee)Educational Level Bachelors degree Information technology, computer science, software engineering, or a related field.Language Skills Very good in EnglishWork Experience 5-7 Years 7-10 YearsTechnical Knowledge Experience with computer networks, network administration, and network installation.Proficient in computer hardware, cabling installation and support, wireless technology applications and interface, and IT security.Authorities : Network Devices and architectureCore & Technical Competencies :
Core Competencies Technical CompetenciesProblem SolvingProjects Management Network Design and Management