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Customer Service Representative (Outbound scheduling appointments)

Customer Service Representative (Outbound scheduling appointments)

Meaecare EgyptCairo, EG
19 days ago
Job description
  • Patient Communication : Handle outbound calls to assist patients in scheduling appointments with technicians for required tests.
  • Appointment Scheduling : Coordinate and confirm appointments based on technician availability, patient preferences, and test requirements.
  • Customer Support : Provide patients with necessary information regarding tests, appointment locations, and preparation instructions.
  • Proven 1 yeat customer service experience.
  • Fluent English.
  • Familiarity with CRM systems.
  • Excellent communication skills
  • Able to work in night shift.
  • Grads and undergrads.
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    Customer Service Representative • Cairo, EG