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Data Center Manager (Large International Retail Chain)

Data Center Manager (Large International Retail Chain)

PILLARSCairo, Egypt
30+ days ago
Job description

Our Client

The largest and fastest growing hard discount retailer in the region, with presence in Egypt, Morocco and KSA.

We are a technology driven company focused on leveraging the latest technology to provide the company with a competitive edge

Data Center Manager

  • Grade Level :
  • Sector : IT Infrastructure
  • Department : Head of IT Infrastructure
  • Section : IT Infrastructure
  • Reporting to : IT Director
  • Subordinates : 5
  • Working Days : 5 Days Working Hours : 8 Hours
  • Work Location : HQ / Region HQ
  • Work Environment : Office / Field Office

Purpose :

  • Ensure Reliable Operations
  • Manage Capacity & Scalability
  • Ensure Compliance & Security
  • Lead & Develop Teams
  • Drive Efficiency & Cost Control

    • Key Accountabilities :

  • Oversee the daily operation of the data center, ensuring system reliability, high availability, and minimal downtime.
  • Implement preventive and corrective maintenance programs for power, cooling, and network systems.
  • Monitor key performance indicators (KPIs) for infrastructure health and efficiency.
  • Assess current and future data center capacity needs, including power, cooling, and space utilization.
  • Plan for hardware upgrades, expansions, and migrations to align with business growth.
  • Ensure proper asset tracking and inventory management of IT and facility equipment.
  • Enforce physical and logical security measures to protect sensitive data and infrastructure.
  • Ensure compliance with industry regulations such as ISO 27001, HIPAA, SOC 2, or other applicable standards.
  • Conduct periodic security audits, risk assessments, and implement disaster recovery and business continuity plans.
  • Supervise and develop data center staff, ensuring proper training and adherence to operational procedures.
  • Collaborate with vendors, service providers, and contractors to ensure timely support and service-level agreement (SLA) compliance.
  • Foster a culture of accountability, continuous improvement, and knowledge sharing within the team.
  • Optimize energy consumption and cooling strategies to reduce operational costs and improve sustainability.
  • Implement automation and monitoring tools to enhance operational efficiency and reduce manual intervention.
  • Track and manage budgetary expenditures related to the data center, ensuring cost-effective operations.
  • Qualifications required for the job title to carry out the work :
  • Educational Level Bachelors degree Information technology, computer science, software engineering, or a related field.
  • Language Skills Very good in English
  • Work Experience 10+ Years

    • Technical Knowledge

  • Understanding of power systems (UPS, generators, PDUs), cooling systems (HVAC, CRAC / CRAH), and fire suppression technologies.
  • Knowledge of physical and virtualized servers, storage solutions (SAN, NAS), and networking protocols (LAN, WAN, VLANs, BGP, MPLS).
  • Familiarity with cybersecurity best practices, access controls, monitoring tools, and regulatory frameworks (ISO 27001, SOC 2, HIPAA).
  • Experience in backup strategies, failover mechanisms, redundancy planning, and disaster recovery site management.
  • Proficiency in data center monitoring tools (DCIM, SNMP, ITSM), automation (scripting, AI-driven ops), and hybrid cloud environments (AWS, Azure, Google Cloud).
  • Authorities :
  • IT Infrastructure, Systems, Network, Database and Backup at the data center
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    International Retail • Cairo, Egypt