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Data Center Manager (Large International Retail Chain)

Data Center Manager (Large International Retail Chain)

PILLARSCairo, Egypt
17 days ago
Job description

Our Client

The largest and fastest growing hard discount retailer in the region, with presence in Egypt, Morocco and KSA.

We are a technology driven company focused on leveraging the latest technology to provide the company with a competitive edge

Data Center Manager

  • Grade Level :
  • Sector : IT Infrastructure
  • Department : Head of IT Infrastructure
  • Section : IT Infrastructure
  • Reporting to : IT Director
  • Subordinates : 5
  • Working Days : 5 Days Working Hours : 8 Hours
  • Work Location : HQ / Region HQ
  • Work Environment : Office / Field Office

Purpose :

  • Ensure Reliable Operations
  • Manage Capacity & Scalability
  • Ensure Compliance & Security
  • Lead & Develop Teams
  • Drive Efficiency & Cost Control

    • Key Accountabilities :

  • Oversee the daily operation of the data center, ensuring system reliability, high availability, and minimal downtime.
  • Implement preventive and corrective maintenance programs for power, cooling, and network systems.
  • Monitor key performance indicators (KPIs) for infrastructure health and efficiency.
  • Assess current and future data center capacity needs, including power, cooling, and space utilization.
  • Plan for hardware upgrades, expansions, and migrations to align with business growth.
  • Ensure proper asset tracking and inventory management of IT and facility equipment.
  • Enforce physical and logical security measures to protect sensitive data and infrastructure.
  • Ensure compliance with industry regulations such as ISO 27001, HIPAA, SOC 2, or other applicable standards.
  • Conduct periodic security audits, risk assessments, and implement disaster recovery and business continuity plans.
  • Supervise and develop data center staff, ensuring proper training and adherence to operational procedures.
  • Collaborate with vendors, service providers, and contractors to ensure timely support and service-level agreement (SLA) compliance.
  • Foster a culture of accountability, continuous improvement, and knowledge sharing within the team.
  • Optimize energy consumption and cooling strategies to reduce operational costs and improve sustainability.
  • Implement automation and monitoring tools to enhance operational efficiency and reduce manual intervention.
  • Track and manage budgetary expenditures related to the data center, ensuring cost-effective operations.
  • Qualifications required for the job title to carry out the work :
  • Educational Level Bachelors degree Information technology, computer science, software engineering, or a related field.
  • Language Skills Very good in English
  • Work Experience 10+ Years

    • Technical Knowledge

  • Understanding of power systems (UPS, generators, PDUs), cooling systems (HVAC, CRAC / CRAH), and fire suppression technologies.
  • Knowledge of physical and virtualized servers, storage solutions (SAN, NAS), and networking protocols (LAN, WAN, VLANs, BGP, MPLS).
  • Familiarity with cybersecurity best practices, access controls, monitoring tools, and regulatory frameworks (ISO 27001, SOC 2, HIPAA).
  • Experience in backup strategies, failover mechanisms, redundancy planning, and disaster recovery site management.
  • Proficiency in data center monitoring tools (DCIM, SNMP, ITSM), automation (scripting, AI-driven ops), and hybrid cloud environments (AWS, Azure, Google Cloud).
  • Authorities :
  • IT Infrastructure, Systems, Network, Database and Backup at the data center
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    International Retail • Cairo, Egypt