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IT Support Specialist

IT Support Specialist

Finiex SoftAlexandria, EG
20 days ago
Job description

We are looking for a dedicated and experienced IT Support Specialist to join our team in Alexandria. This is a hybrid role requiring on-site presence at our Alexandria office with a flexible work-from-home component. The position is full-time and shift-based.

Responsibilities :

  • Provide technical support for users (hardware / software / network).
  • Troubleshoot and resolve IT issues in a timely manner.
  • Support and manage accounting and ERP software systems.
  • Set up and maintain IT equipment and systems.
  • Collaborate with internal departments to support operations.
  • Maintain proper documentation and IT logs.
  • Minimum 2 years of experience in IT support.
  • Hands-on experience with accounting or ERP systems (e.g., Odoo, SAP, QuickBooks, etc.).
  • Strong troubleshooting skills for hardware / software issues.
  • Knowledge of Windows OS, basic networking, and remote support tools.
  • Excellent communication and time-management skills.

Preferred Qualifications :

  • Bachelor’s degree in IT, Computer Science, or related field.
  • IT certifications (e.g., CompTIA A+, Network+, MCP) are a plus.

    • Working Conditions :

  • Location : Hybrid (partially remote, partially on-site at our Alexandria office).
  • Working Hours : Full-time – Shift-based system, flexibility is required.
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    It Specialist • Alexandria, EG