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Telesales Agent
Arab Leaders AcademyCairo, EG18 days ago
Job descriptionContact potential or existing customers to inform them about a product or service using pre-prepared scripts Answer questions related to the products or the company Ask questions to understand customer needs and work on closing sales Enter and update customer information in the database Receive and process orders accurately Handle complaints to maintain the company’s reputation Go the extra mile to achieve sales targets and facilitate future sales Keep records of calls and sales and note useful information Organize company-related events Sell products and engage with customers directly (Face to Face) during events or at points of sale
Telesales Representative
- Proven experience in telesales and face-to-face sales for more than 3 years
- A successful track record of achieving sales targets, preferably through phone calls
- Good knowledge of telephone systems and basic computer and mobile applications
- Ability to learn about products and services and clearly explain them to potential customers
- Intermediate level of English
- Strong communication skills and high ability to deal with customers
- Calm-tempered and able to handle rejection professionally
- Excellent negotiation skills with the ability to solve problems and handle complaints
- Bachelor’s degree holder templateNo, Thanks
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Agent • Cairo, EG