Job Description
Naqla is looking for a Senior Information Systems Specialist to lead the development, enhancement, and integration of our core enterprise platforms — primarily Oracle and Zoho. This role is central to ensuring our systems scale with the business and remain tightly aligned with operational and strategic needs.
The ideal candidate will serve as the bridge between business stakeholders and technical implementation teams, gathering requirements, managing change requests, and ensuring successful deployment of enhancements and integrations across our ecosystem.
Key Responsibilities
- Lead the enhancement and optimization of Oracle and Zoho systems across departments
- Translate business needs into detailed technical requirements and manage their execution
- Oversee the implementation and integration of third-party software into Naqla’s core ERP ecosystem
- Collaborate closely with internal teams and external vendors to ensure high-quality system performance
- Monitor platform usage and identify opportunities for process automation and digital transformation
- Ensure system changes are well-documented, tested, and compliant with internal standards
- Provide support and training for internal teams on new features and processes
- Maintain clear communication with leadership on system roadmaps, priorities, and challenges
Requirements
5+ years of experience in Information Systems, ERP administration, or business systems managementHands-on experience managing or implementing Oracle ERP and Zoho platform modules (e.g., CRM, Projects)Proven ability to gather, document, and manage business requirementsStrong knowledge of system integration, APIs, and third-party software deploymentExperience in project management related to enterprise systems or platform roll outsExcellent problem-solving and analytical thinking skillsStrong verbal and written communication; ability to manage stakeholders across departments