Talent.com
This job offer is not available in your country.
Collection Specialist

Collection Specialist

NaqlaCairo, C, eg
22 days ago
Job description

Job Description

responsibilities :

  • Communicate with clients to build and maintain a strong relationship
  • Responsible for confirming with clients’ invoices accuracy to start follow up procedures till the due date
  • Interviewing clients telephonic ally to establish their ability to pay debt.
  • Overcoming stall tactics and objections and suggesting source of money for debt payments.
  • Encouraging clients to utilize payment options such as credit cards and securing information for administrative services to process.
  • Negotiating settlements by arranging clients’ payments over a longer time span.
  • Confirming clients’ information and payment agreements.
  • Informing management regarding effectiveness of strategies for various accounts
  • Complying with applicable laws, regulations, policies, and procedures.
  • Follow up any modifications for the invoices when needed.
  • Make sure that all invoices are accepted by the customer

Requirements

Requirements :

  • Bachelor's Degree in Accounting,
  • Excellent knowledge of Microsoft office
  • Reporting Skills
  • Deadline-Oriented
  • Time Management
  • Previous work experience in customer service, sales, collections, or related field.

    • Behavioral Competencies :

  • Excellent knowledge of collection processes.
  • Task Planning.
  • Excellent verbal communication, negotiation, and people skills.
  • Outstanding phone etiquette.
  • Proficient mathematical skills.
  • Excellent communication and problem-solving skills.

    • Benefits

    Social Insurance

    Medical Insurance

    Life Insurance

    Create a job alert for this search

    Specialist Specialist • Cairo, C, eg