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Sr. IT Specialist

Sr. IT Specialist

Tawzef for Recruitment & HR ConsultancyCairo, C, eg
21 days ago
Job type
  • Quick Apply
Job description

Job Description

  • manage and maintain company hardware (servers, laptops, peripherals) and software (OS, productivity tools, security applications).
  • Oversee, monitor, and troubleshoot LAN / WAN networks, ensuring seamless connectivity and uptime.
  • Implement and maintain cybersecurity protocols, firewalls, and access control systems.
  • Provide Tier 1–3 support to internal teams, resolving technical issues efficiently with minimal downtime.
  • Lead software updates, patch management, and system upgrades in coordination with vendors.
  • Manage data backup, recovery procedures, and disaster recovery planning.
  • Optimize IT processes and recommend infrastructure improvements aligned with company growth.
  • Collaborate with management to forecast IT budgets and technology needs.
  • Coordinate with external service providers to ensure SLA compliance.
  • Ensure system compliance with industry standards and internal data policies.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • 5+ years of experience as an IT specialist (preferably in telecommunications or recruitment).
  • Previous experience in telecommunications infrastructure or recruitment technology systems (ATS, CRM tools, VoIP integrations).
  • Proven proficiency in hardware configuration, software deployment, and network troubleshooting.
  • Hands-on experience with Active Directory, Office 365, Exchange, and virtualization tools.
  • Familiarity with network switches, routers, firewalls (Cisco, Mikrotik, Fortinet, etc.).
  • Strong understanding of data security and backup systems.
  • Excellent diagnostic, analytical, and problem-solving skills.
  • Strong communication skills with the ability to support non-technical users.
  • Relevant certifications (e.g., CompTIA Network+, CCNA, MCSA, ITIL) are a strong advantage.
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