Collection Team Leader

Responsible for the external agency performance

prepare the clearance letters for the settled cases

Monitor accounts to identify outstanding debts

Investigate historical data for each debt or bill

Find and contact clients to ask about their overdue payments

Take actions to encourage timely debt payments

Process payments and refunds

Responsible for the Collection team

Communication Skills

Flexibility

Reliability

Time management

Ability to learn

Analytical Tools

Spreadsheets

Problem-Solving skills