Job descriptionOperational DutiesBusiness DevelopmentConduct market research to identify potential customers and market trends in the logistics industryIdentify and evaluate new business opportunities and develop strategies to acquire new clientsCollaborate with the sales team to generate leads, qualify prospects, and convert them into customersDevelop and deliver compelling sales presentations and proposals to prospective clientsStay updated on industry developments, competitor activities, and emerging trendsStrategic CustomerIdentify potential strategic partners and evaluate partnership opportunitiesDevelop and maintain relationships with partners to explore collaboration and business expansionCollaborate with partners to develop joint marketing initiatives and leverage each other's strengthsMonitor and evaluate the performance of strategic partnerships, adjusting as necessaryMarket Analysis and Competitive IntelligenceConduct market analysis to identify market trends, customer preferences, and competitive landscapeGather and analyze data on competitors' strategies, pricing, and offeringsProvide insights and recommendations to management on market positioning, product / service enhancements, and competitive differentiationInternal Liaison and SupportCollaborate with internal teams such as operations, customer service, and finance to ensure smooth execution of logistic projectsCommunicate customer needs and feedback to relevant internal departmentsAssist with the development and implementation of new logistics solutions or servicesAdministrative and ReportingMaintain accurate records and documentation of business development activitiesPrepare reports on sales performance, market trends, and customer satisfactionAssist with budgeting and forecasting for the BD teamManage data and information related to logistics services and customersFinancial DutiesSales and Revenue GrowthCollaborate with the sales team to develop and execute sales strategies aligned with business objectivesAssist in the preparation and negotiation of contracts and pricing agreementsTrack sales performance metrics and provide regular reports to managementIdentify areas for improvement in the sales process and propose innovative solutionsCustomer Satisfaction DutiesClient Relationship ManagementBuild and maintain strong relationships with key clients to understand their needs and provide excellent customer serviceAct as the primary point of contact for clients, addressing inquiries, concerns, and issues promptlyConduct regular business reviews with clients to identify opportunities for improvement and upsellingCollaborate with internal teams to ensure client satisfaction and successful execution of logistics projectsEducationBachelor’s degree in business administration, logistics, or any related fieldYears of ExperienceMinimum 2–4 years of experience in a similar roleProven experience in business development, sales, or a related role within the logistics industry