Supply Planning Services Specialist

Supply Planning Services Specialist(

Job Number : SUP000143)

Description

ABOUT THE COMPANY

AZADEA Group is apremierlifestyle retail company that ownsand operates more than 40 leading internationalfranchise concepts in fashion and accessories, food and beverage, home furnishings,sporting goods, multimedia and beauty and cosmetics across theMiddle East and Africa spreadacross 13 countries overseeing more than 700 stores.

JOB PURPOSE

The Supply Planning Services Specialist is responsible for executing and overseeing transactional supply planning activities. He / she ensures the delivery of efficient end-to-end supply planning services to the group, maintaininghigh standards of accuracy, control, and customer service.

RESPONSIBILITIES

• Execute transactions in accordance with specified procedures to ensure accurate and timely recording and control of all supply planning transactions. Ensure compliance with established business requirements and procedures during the execution of all tasks.
• Maintain a high level of control over supply planning activities by promptly reporting significant problems and instances of non-compliance to the appropriate hierarchy. Resolve issues efficiently to ensure continuous compliance and operational integrity.
• Receive, process, and fulfill requests to ensure they are handled promptly and accurately as per business requirements.
• Ensure all requests are processed in a timely manner, adhering to internal SLAs and business standards.
• Guaranteea high level of customer service by meeting all internal customer SLAs. Ensure internal customer satisfaction by promptly following up on requests and resolving any issues or concerns.

Qualifications

LANGUAGE & TECHNICAL SKILLS

Language Proficiency

Technical Skills

EDUCATION

Bachelor's degree in Supply Chain Management, or Business Administration, or a related field.

EXPERIENCE

Two to four years of experience in a similar role.

BEHAVIORAL COMPETENCIES

Customer Focus

Builds strong customer relationships and delivers customer-centric solutions. For example, probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations.

Action Oriented

Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, identifies what needs to be done and acts quickly. Shows optimism and enthusiasm that affects others positively. Works independently, but knows when to ask for help.

Ensures Accountability

Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.

Collaborates

Builds partnerships and works collaboratively with others to meet shared objectives. For example, learns how to operate as a team player, contributing actively to the group's efforts. Seeks others' inputs, appreciates their contributions; offers to help when the need is clear.

Nimble Learning

Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. For example, relishes new or unusual problems; seeks others' input and experiments with own ideas. Easily learns the essence of difficult issues and concepts. Investigates and discusses own mistakes to learn from them.

Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.

Primary Location

Egypt-Egypt Head Office ABS

Schedule

Full-time

Unposting Date

Ongoing