Medical Concierge Specialist

About AllCare

AllCare is transforming senior healthcare in the U.S. by combining  patient-centered care coordination, pharmacy integration, and technology-enabled services . We partner with Assisted Living Facilities (ALFs) across the U.S. to ensure residents receive safe, timely, and compassionate support.

Our  Medical Concierge Team  plays a critical role in onboarding patients, reconciling medications, coordinating dispatch, and ensuring clinical accuracy to support high-quality care delivery.

Job Overview

We are seeking motivated healthcare professionals with strong communication skills and at least  2 years of medical or healthcare experience  to join the AllCare Concierge Team.

As an AllCare Medical Concierge Specialist, you may contribute across  facility concierge and pharmacy concierge  functions. This includes patient onboarding, medication reconciliation, dispatch coordination, and clinical documentation, working closely with physicians, facilities, and U.S.-based pharmacies.

If you have expertise in  any of these core functions  — care coordination, patient onboarding, medication reconciliation, or dispatch coordination — we encourage you to apply.

Key Responsibilities

• Facilitate patient enrollment and onboarding into EMR systems.
• Collect, reconcile, and validate medication histories and documentation from facilities and prescribers.
• Perform medication reconciliation at admission, monthly cycles, condition changes, and discharge / transfer.
• Review census updates, prepare cycle fill lists, update MAR / eMAR, and ensure accuracy across all patient records.
• Monitor incoming orders, verify patient / facility details, assign deliveries, and track status to ensure on-time completion.
• Serve as the point of contact for facilities, providers, and pharmacies to resolve discrepancies or urgent requests.
• Maintain HIPAA-compliant documentation and uphold strict accuracy standards.

Requirements

Minimum Qualifications

Preferred Qualifications

Benefits

Compensation & Benefits