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Logistics Team Leader

Logistics Team Leader

My Truck Logistics, LLCCairo, EG
18 days ago
Job description

Dispatch Operations :

  • Negotiating Rates with Brokers : Communicating with brokers to secure loads and negotiate rates.
  • Utilizing and Optimizing Dispatch Software : Becoming proficient in and leveraging the features of transportation management systems (TMS).
  • Planning and Scheduling : Strategically planning and scheduling truck routes and delivery appointments, considering factors such as driver availability, equipment capacity, delivery deadlines, traffic conditions, and regulations (e.g., hours of service).
  • Load Assignment : Assigning appropriate drivers and equipment to specific loads based on factors like driver qualifications, equipment suitability, delivery requirements, and geographic location.
  • Communication with Drivers : Providing clear and concise dispatch instructions, load details, route information, and any necessary updates to drivers via phone, radio, or electronic communication systems.
  • Real-Time Monitoring : Tracking the location and progress of trucks and shipments using GPS or other tracking systems, proactively identifying and addressing potential delays or issues.
  • Problem Solving and Issue Resolution : Effectively handling unexpected situations such as traffic delays or delivery issues, and implementing solutions to minimize disruptions.
  • Customer Communication : Providing timely updates to customers on shipment status, estimated delivery times, and proactively communicating any potential delays.
  • Data Entry and Record Keeping : Maintaining accurate and up-to-date records of dispatches, driver assignments, delivery confirmations, equipment status, and any incidents or delays in dispatch software or logs.

Compliance and Safety :

  • Ensuring Regulatory Compliance : Adhering to all relevant transportation regulations, including hours of service (HOS) rules, Department of Transportation (DOT) regulations, and safety guidelines.
  • Coordinating Equipment Maintenance : Communicating equipment issues reported by drivers to the maintenance department and coordinating necessary repairs or maintenance schedules.
  • Efficiency and Optimization :

  • Maximizing Equipment Utilization : Strategically planning loads to minimize empty miles and optimize the use of available trucks and trailers.
  • Performance Monitoring : Tracking key performance indicators (KPIs) related to dispatch operations, such as target rate per mile and weekly revenue targets.
  • Communication and Coordination (Internal) :

  • Working with Accounting : Providing necessary information for billing and payroll processes.
  • Communicating with Warehouse Staff : Coordinating loading and unloading schedules with shippers and receivers.
  • Exceptional Communication Skills : Clear, concise, and professional communication with drivers, customers, and internal teams.
  • Strong Organizational and Time Management Skills : Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
  • Problem-Solving and Decision-Making Skills : Ability to analyze situations, identify issues, and implement effective solutions quickly.
  • Knowledge of Transportation Regulations : Familiarity with HOS rules, DOT regulations, and other relevant laws.
  • Software Navigation Proficiency : Expertise in using dispatch software, GPS tracking systems, email, and other relevant computer applications.
  • Stress Management and Composure : Ability to remain calm and effective under pressure.
  • Customer Service Orientation : Maintaining a professional and helpful attitude when interacting with customers and drivers.
  • Negotiation Skills : Ability to negotiate rates with brokers or resolve conflicts.
  • Work experience in Logistics (Preferable)
  • Knowledge of logistics software or transportation management systems (Preferable)
  • Proficient use of Microsoft Office Suite
  • Demonstrate assertiveness and decisiveness
  • Basic accounting knowledge
  • Excellent Data Entry skills
  • BSc in Supply chain management, Logistics or relevant field (Preferable)
  • English Fluency is a must (both verbal and written).
  • Internet Speed must be at least 70mbps (download).
  • Laptop / PC Specs : Processor Core i5 or higher8 GB RAM min.
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