Customer Service Representative (Arabic)

About Our Client

Our client’s mission is to mold a new financial system, built on the ethos of the Internet. The Internet is open and instant. It doesn’t care for where you were born, where you live or which passport you hold.

On the Internet, you can express ideas, be a creator, trade with anyone, and deliver services across the world. Sadly, finance is far from this. Billions of people are part of the Internet economy, but when they move money, they still face all the challenges of legacy banking. Stablecoins change everything. It’s where finance meets the Internet. Anyone, anywhere can be paid, save, invest and spend instantly. Without a bank. Our client is building a stablecoin-powered platform, for people everywhere.

About the Role

We are seeking a detail-oriented and customer-focused Customer Service Representative with a strong background in finance, particularly Cryptocurrency. This role involves providing exceptional customer support while addressing inquiries related to financial products and services. The ideal candidate will have excellent communication skills, a solid understanding of financial principles, and the ability to resolve issues efficiently and professionally.

Key Responsibilities :

1. Customer Support :

• Respond to customer inquiries regarding financial products, accounts, and transactions via phone, email, or chat.
• Provide accurate and clear explanations of financial processes and policies.
• Resolve customer complaints and issues promptly, ensuring satisfaction and compliance with financial regulations.

2. Financial Expertise :

3. Problem Solving and Resolution :

4. Data Management and Reporting :

5. Collaboration and Communication :

Key Skills and Key Qualifications :

Benefits :

If you have the skills and are eager to contribute to our team’s success, we encourage you to apply for this exciting opportunity. Apply now!