Job descriptionPresenting our courses and services with the incoming leads and clientsPerform the placement tests for our new leads (students)Provide data and guides to help the sales teamDevelop and monitor performance indicatorsManage sales tracking tools and report on important informationKeep record of sales trendsLiaise with account managers to develop specific sales strategiesStay up-to-date with new product and feature launches and ensure sales team is on boardReview pending orders and specific customers requests to ensure excellent customer service and customer experienceSuggest sales process improvementsFluent English is a MUSTMust have Quranic and Arabic Background or be graduate of AzharMust have Quranic and Arabic Language backgroundIt's preferred to have teaching or educational backgroundProven work experience as a Sales support specialist or Sales support associateHands on experience with ERP and CRM systemsProficiency with MS Office Suite, particularly MS ExcelIn-depth understanding of sales principles and customer service practicesExcellent communication skillsAnalytical and multitasking skillsTeamwork and motivational skillsBS degree in Marketing or associates degree in relevant field a plus