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IT Support Specialist
Finiex SoftAlexandria, EG19 منذ أيام
الوصف الوظيفيBachelor’s degree in IT, Computer Science, or related field. IT certifications (e.g., CompTIA A+, Network+, MCP) are a plus. Location : Hybrid (partially remote, partially on-site at our Alexandria office). Working Hours : Full-time – Shift-based system, flexibility is required.
We are looking for a dedicated and experienced IT Support Specialist to join our team in Alexandria. This is a hybrid role requiring on-site presence at our Alexandria office with a flexible work-from-home component. The position is full-time and shift-based.
Responsibilities :
- Provide technical support for users (hardware / software / network).
- Troubleshoot and resolve IT issues in a timely manner.
- Support and manage accounting and ERP software systems.
- Set up and maintain IT equipment and systems.
- Collaborate with internal departments to support operations.
- Maintain proper documentation and IT logs.
- Minimum 2 years of experience in IT support.
- Hands-on experience with accounting or ERP systems (e.g., Odoo, SAP, QuickBooks, etc.).
- Strong troubleshooting skills for hardware / software issues.
- Knowledge of Windows OS, basic networking, and remote support tools.
- Excellent communication and time-management skills.
Preferred Qualifications :
Working Conditions :
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It Specialist • Alexandria, EG