Information Technology Coordinator - Sofitel Nile Downtown

• Maintain computer systems and networks ensuring they are up-to-date and running efficiently.
• Install configure and troubleshoot hardware and software including operating systems and applications.
• Provide technical support to end-users resolving technical issues and providing advice on software and hardware utilization.
• Monitor systems performance to identify potential errors vulnerabilities and security breaches.
• Develop and implement IT policies and procedures ensuring compliance with company industry or government standards.
• Plan and execute IT projects including hardware and software upgrades network installations or migrations.
• Collaborate with colleagues and stakeholders to identify and recommend new technologies or solutions that support business needs and goals.
• Manage and maintain IT inventory and documentation and report on hardware and software procurement installation maintenance and upgrades.

Qualifications :

• Bachelors degree in Information Technology Computer Science or a related field.
• Proven experience as an IT Coordinator Technician or similar role.
• Solid knowledge of IT systems and applications (Windows Office 365 etc.)
• Familiarity with networks (LAN WAN) firewalls and server environments.
• Ability to troubleshoot and resolve technical issues independently.
• Excellent organizational and communication skills.

Additional Information :

experience is an asset
Strong interpersonal and problem solving abilities
Fluency in English additional languages are a plus

Remote Work :

No

Employment Type :

Full-time

Key Skills
Network security,Active Directory,Customer Service,Information Technology,desk support,Access Points,Email,Windows,Phone Calls,Troubleshoot,User Accounts,laptops,Setup,hardware,Technical Support
Experience: years
Vacancy: 1