الوصف الوظيفي
- Supervise and train housekeeping staff including assigning tasks providing guidance and monitoring performance.
- Create and maintain work schedules ensuring adequate staffing levels to meet operational needs.
- Conduct regular team meetings to communicate updates address concerns and foster a positive work environment.
- Resolve staff conflicts and address performance issues in a timely and professional manner.
- Motivate and encourage team members to achieve high standards of cleanliness and efficiency.
- Inspect assigned areas to ensure cleanliness and adherence to established standards.
- Monitor and maintain inventory of cleaning supplies and equipment placing orders as needed.
- Ensure proper use and maintenance of cleaning equipment.
- Address and resolve guest complaints regarding housekeeping services.
- Maintain knowledge of and enforce safety and sanitation procedures.
- Maintain accurate records of work performed inventory and staff schedules.
- Prepare and submit reports on housekeeping activities and performance.
- Assist in the development and implementation of housekeeping policies and procedures.
- Manage budgets related to housekeeping supplies and equipment.
- Perform regular inspections of rooms and common areas.
- Ensure that customer service is a high priority for all members of the housekeeping staff.
- Respond to customer requests in a timely and professional manner.
- Maintain a professional appearance and demeanor.
Qualifications :
- High school diploma or equivalent; associates or bachelors degree in hospitality management or a related field is a plus.
- Proven experience in housekeeping with supervisory experience preferred.
- Strong knowledge of cleaning techniques products and equipment.
- Excellent organizational and timemanagement skills.
- Strong leadership and communication skills.
- Ability to work independently and as part of a team.
- Ability to handle multiple tasks and prioritize effectively.
- Knowledge of safety and sanitation regulations.
- Computer literacy.
Remote Work :
No
Employment Type :
Fulltime
Key Skills
Computer Hardware,Computer Data Entry,Asset Management,Administration Support,ACCA,Content Management
Experience: years
Vacancy: 1