Club Lounge Manager

• Manage daily operations of the Club Lounge and staff scheduling.
  

• Ensure seamless service during breakfast tea time and evening cocktails.
  

• Maintain high guest satisfaction and handle VIP requests or complaints.
  

• Monitor inventory of lounge supplies and coordinate with F&B and housekeeping.
  

• Uphold hygiene safety and quality standards.
  

• Train and motivate team members to deliver superior service.
  

• Prepare reports on guest feedback service issues and lounge performance.
  

Requirements

• Proven experience (minimum 2 years) in hospitality ideally in a lounge F&B or front office role.
  

• Strong leadership and interpersonal skills.
  

• Excellent English; additional languages (German Russian) are a plus.
  

• Detail-oriented with a focus on guest experience.
  

• Ability to work flexible hours including weekends and holidays.
  

• Professional appearance and demeanor.
  

Key Skills
Culinary Experience,Restaurant Experience,Food Preparation Experience,Time Management,Customer Service,Hotel Experience,Taleo,Hospitality Experience,Barista Experience,Bartending,POS,10 Key Calculator
Employment Type : Full Time
Experience: years
Vacancy: 1