We are hiring on behalf of Konecta one of our trusted partner companies.
This is an exciting opportunity to join a global leader and build your career with a chance for promotions and growth. After 3 to 6 months of proven performance you may qualify to work from home.
About the Role:
You will provide chat-based customer support for a leading laptop brand in the US focusing on B2C (Business to Consumer) interactions. This position involves handling customer chats exclusively according to company guidelines and working towards performance and sales targets.
Handle customer chats professionally following company guidelines
Manage inquiries and provide accurate information in English
Work towards achieving performance and sales KPIs
Maintain high-quality customer service in a fast-paced chat environment
Graduates or dropouts only can apply
Fluent in English at C1 level or higher
Ability to work onsite at 5th Settlement New Cairo
Flexible to work rotational shifts covering 24/7 operations
Excellent typing speed for chat-based communication
Previous experience in customer service or sales is required
Strong communication and problem-solving skills
Commitment to follow company policies and performance goals
How to Apply:
Apply through QuickfirmX Egypt s #1 platform for call center jobs and get your feedback in just 15 minutes! After the pre-assessment you may be asked to participate in video interviews either online or onsite based on the partner company s requirements. All details will be communicated to you via email.
Key Skills
Gems Jewellery,General Services,Account Development,Animation,Customer Care Service,Blackberry
Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 22000 - 22000
English Chat Support Agent • Cairo, Cairo, Egypt
Join Our Talent Pool for Support Functions!.Are you ready to take the next step in your career?.We’re building a pipeline of talented professionals across a range of.We’re looking for candidates in... أظهر المزيد
Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements.This position p... أظهر المزيد
As a Technical Support Advisor, you'll be our valued customers' first point of contact, ensuring their success with our products/services.You'll wear many hats – troubleshooting technical issues, p... أظهر المزيد
Are you passionate about sales, customer engagement, and turning opportunities into successful conversions? We're looking for a motivated and results-driven.Career growth opportunities within a dyn... أظهر المزيد
Oversee daily operations within the contact center, ensuring adherence to policies and quality standards.Lead, inspire, and develop a team of agents to deliver exceptional customer service.Analyze ... أظهر المزيد
Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements.This position p... أظهر المزيد
The Premium Service Consultant – German position provides high-quality customer support through inbound and outbound calls, emails, and chats.The role requires professionalism, problem-solving skil... أظهر المزيد
The Telesales Representative is responsible for generating new business opportunities through outbound calls, building strong customer relationships, and converting leads into sales.The role involv... أظهر المزيد
