Night Manager

• Manage the Night Team to deliver high-performance standards ensuring compliance with Hampton by Hilton brand standards and objectives
• Oversee guest satisfaction handle complaints and implement measures to meet quality targets
• Conduct staff training including induction health and safety security and behavioural aspects
• Serve as Manager on Duty during night shift maintaining awareness of all hotel areas and coordinating staff and guests in emergencies
• Perform night audits manage financial procedures and ensure adherence to company policies
• Conduct regular security checks and health and safety walks emphasising fire safety
• Carry out reception duties as necessary including late check-ins early check-outs and wake-up calls
• Support bar operations when required and manage staff in line with business needs and costs
• Maintain a hands-on approach creating a culture of excellent customer care both internally and externally
• Provide a comprehensive handover to the early Duty Manager before end of shift

Qualifications :

• pervious working experience within a Night Manager Role in 5 Star hotel resort
• Very Good Communication and Written Skills
• Multilingual - English & Russian Second language is a plus
• Excellent Leadership Skills
• Ability to work on own as well as part of a Team
• Customer Service Skills
• Proven Experience with Front Office Management Systems

Additional Information :

Employee benefit card offering discounted rates in Accor worldwide.

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world!

Remote Work :

No

Employment Type :

Full-time

Key Skills
Restaurant Experience,Kitchen Experience,Inventory Control,Hospitality Experience,Dayforce,Lean Six Sigma,Management Experience,Facilities Management,Warehouse Experience,Supervising Experience,Restaurant Management,Commercial Cleaning
Experience: years
Vacancy: 1