Associate IT Admin Help Desk

1. Provide end-user support.

2. Provide Corporate systems support.

3. Responsible to adhere with all information security policies.

4. Supporting the roll-out of new applications/systems.

5. Prepare project status reports.

6. This position will also require on-call response to incidents as necessary.

7. Full understanding of Microsoft Azure.

8. Full understanding of networking infrastructure management concepts and setup.

9. Full understanding of Microsoft 365 Services.

Requirements

2 years of experience

Interpersonal Skills

and Patient Communication

2. Empathy & Customer Service Mindset

3. Problem-Solving & Critical Thinking

4. Team Collaboration

5. Time Management & Prioritization

6. Professionalism & Accountability

Key Skills
user account,Active Directory,Customer Service,Information Technology,desk support,End user,Project Management,Phone Calls,service levels agreement,Desk Staff,Ltil,Procedures,Setup,hardware,Technical Support
Employment Type : Full Time
Experience: years
Vacancy: 1