1. Provide end-user support.
2. Provide Corporate systems support.
3. Responsible to adhere with all information security policies.
4. Supporting the roll-out of new applications/systems.
5. Prepare project status reports.
6. This position will also require on-call response to incidents as necessary.
7. Full understanding of Microsoft Azure.
8. Full understanding of networking infrastructure management concepts and setup.
9. Full understanding of Microsoft 365 Services.
2 years of experience
Interpersonal Skills
and Patient Communication
2. Empathy & Customer Service Mindset
3. Problem-Solving & Critical Thinking
4. Team Collaboration
5. Time Management & Prioritization
6. Professionalism & Accountability
Key Skills
user account,Active Directory,Customer Service,Information Technology,desk support,End user,Project Management,Phone Calls,service levels agreement,Desk Staff,Ltil,Procedures,Setup,hardware,Technical Support
Employment Type : Full Time
Experience: years
Vacancy: 1
Associate IT Admin Help Desk • Cairo, Cairo, Egypt
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