Real-Time Monitoring Executive

CARMA is a globally-trusted media intelligence leader with decades of experience helping PR and communications professionals monitor what matters, measure what’s meaningful, and demonstrate the value of their work. We combine cutting-edge technology, including AI-enabled media monitoring across print, online, broadcast, and social channels in 100+ languages, with deep human expertise to deliver actionable insights that inform strategy and drive business-critical decisions. With a diverse global team supporting thousands of organisations worldwide, CARMA empowers partners to turn complex media data into clarity and context, elevate the impact of earned media, and deepen understanding of stakeholder influence across markets.

Role Overview

We are seeking a detail-oriented and proactive Real-Time Monitoring Executive to join our Content Ingestion team. In this role, you will be responsible for monitoring social and online media in real time, identifying relevant content, and delivering accurate and timely alerts aligned with client requirements.

The ideal candidate will play a key role in ensuring critical information is captured, analyzed, and communicated effectively, supporting clients in staying informed and responsive in fast-paced environments.

Role & Responsibilities

• Monitor client projects in real time and ensure they're aligned with the client brief and requirements.
• Report real-time alerts, depending on their critical level, as soon as possible to the client.
• Translate and/or summarize posts to English if required by the client.
• Create combined reports for all alerts to be sent internally and externally.
• Ensure data accuracy in the reports delivered internally and externally.
• Stay up to date with all new features deployed on CARMA’s portal.
• Comply with CARMA policies and procedures and support CARMA's mission and vision.
• Perform other job-related duties as assigned by the direct manager.

Requirements

• Bachelor's degree in Business Administration or any relevant field.
• Up to one year of experience.
• Excellent command of English and Arabic.
• Strong knowledge of MS Office.
• Research skills.