Property Manager - Operations Agent

🚨 We’re Hiring | Property Manager – Operations Agent

We are looking for a responsible, hands-on, and detail-oriented Property Manager – Operations Agent to take full ownership of assigned units and ensure they are always clean, ready, well-maintained, and prepared for our guests.

🎯 About the Role

As a Property Manager – Operations Agent, you will be the on-ground owner of assigned units, overseeing cleaning, turnovers, inventory, laundry, access, and operational issues while working closely with Property Management, Guest Relations, Maintenance, and external vendors.

🔑 Key Responsibilities

• Take full ownership of assigned units, ensuring their condition, cleanliness, inventory, and readiness are always up to standard.
• Coordinate and supervise cleaning activities, ensuring quality standards and timely turnovers are met.
• Coordinate unit readiness based on check-outs, arrivals, and Guest Relations updates.
• Inspect units after cleaning and ensure they are fully guest-ready before confirming readiness.
• Monitor and maintain accurate unit inventory, including furniture, appliances, kitchenware, linen, and consumables.
• Supervise and document unit access for cleaners, maintenance teams, deliveries, and external vendors.
• Manage laundry operations, ensuring clean linen is available in the right quantity and on time.
• Identify operational and maintenance issues, handle simple issues when possible, and escalate major issues to Maintenance.
• Maintain accurate documentation and daily operational updates.
• Identify risks early and escalate any issues that may affect guest readiness or operations.

Requirements

• Previous experience in Property Management, Hospitality, Operations, or a similar role.
• Strong organizational and problem-solving skills.
• High attention to detail and strong sense of ownership and accountability.
• Ability to supervise cleaning and on-ground operational activities.
• Good communication and coordination skills.
• Ability to handle multiple tasks and work under pressure.
• Hands-on and proactive approach to solving problems.
• Good English communication skills.