Job Title: Receptionist & Administrative Support – Administration Department
On behalf of First Option Engineering Services, we're hiring for a full-time Receptionist & Administrative Support to join their team in Cairo.
We are looking for a professional, organized, and customer-oriented individual who can manage front-desk operations while supporting the company's daily administrative, communication, and office coordination activities.
About the rolele
As a Receptionist & Administrative Support, you will be the first point of contact for visitors, clients, trainees, engineers, and business partners. You will be responsible for maintaining a professional reception area, handling calls and inquiries, coordinating meetings and visitors, supporting administrative activities, and assisting with online communication and social media updates.
The ideal candidate should have strong communication and customer-handling skills, a professional appearance, and the ability to work efficiently in a fast-paced engineering and professional services environment.
Key Responsibilities
- Welcome and assist visitors, clients, trainees, and business partners in a professional manner.
- Manage incoming calls, emails, messages, and general inquiries.
- Receive and direct visitors to the appropriate department or employee.
- Maintain an organized and professional reception and waiting area.
- Handle day-to-day front-desk and administrative activities.
- Coordinate meetings, appointments, interviews, training sessions, and visitors' schedules.
- Support communication with clients, candidates, trainees, and external contacts.
- Follow up on administrative requests and ensure timely communication.
- Prepare and organize basic reports, documents, presentations, and correspondence.
- Maintain and organize company records, files, and administrative documentation.
- Support office coordination and general administrative tasks.
- Assist with social media posting and updating company-related content when required.
- Respond to online inquiries and messages through relevant communication channels.
- Support the coordination of training sessions, workshops, and company events when required.
- Coordinate with internal teams to ensure smooth day-to-day office operations.
- Maintain confidentiality when handling company and employee information.
- Perform other administrative and reception-related duties as assigned.
Requirements
- 2–3 years of experience as a Receptionist, Administrative Assistant, Front Desk Officer, or in a similar role.
- Previous Customer Service or Sales experience is a must.
- Experience in a professional office environment; experience in an engineering, construction, consulting, training, or technical company is a plus.
- Excellent verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Professional appearance and attitude.
- Good command of Microsoft Office: Word, Excel, PowerPoint, and Outlook.
- Experience handling social media platforms and online communication.
- Strong organizational and multitasking abilities.
- Ability to manage several tasks and priorities simultaneously.
- Ability to communicate professionally with clients, engineers, managers, trainees, and visitors.
- Good attention to detail and follow-up skills.
- Ability to work effectively in a fast-paced and professional environment.
Key Competencies
- Customer Service
- Communication Skills
- Administrative Organization
- Professionalism
- Multitasking
- Problem Solving
- Attention to Detail
- Follow-Up
- Teamwork
- Time Management
Benefits
Working conditions:
- Work Location: Nasr City near Serag Mall
- Working Days: Sunday to Thursday
- Working Hours: 11:00 - 8:00 including 1 hour break
- Friday and Saturday off
Benefits:
- Competitive Salary
- Social & Medical Insurance
- Continuous Learning & Development
- Collaborative Work Environment
