Sales Engineer

Job Summary:

Responsible for identifying and contacting potential customers, receiving sales requests and inquiries, understanding customers’ technical and commercial needs, collecting the required information, and coordinating with the Technical Office to prepare the technical specification and quotation. The role follows up with customers throughout the sales process, from initial inquiry through quotation and negotiation, to convert sales opportunities into actual sales.

Key Responsibilities:

• Identify and contact potential customers in targeted industrial sectors using databases, LinkedIn, online sources, and company records.

• Receive incoming inquiries and sales requests; build and update customer and prospect databases.

• Understand customer activities, technical/operational needs, and commercial requirements; collect complete request details.

• Transfer customer requests to Data Entry for registration and coordinate with the Technical Office to prepare technical specifications and quotations.

• Follow up internally on requests and externally with customers; send quotations and confirm receipt and understanding.

• Respond to initial customer questions and coordinate technical queries with the relevant department.

• Follow up on quotations, negotiations, objections, purchase timelines, and open opportunities until a decision is reached.

• Maintain accurate customer, request, quotation, and sales-pipeline records and prepare periodic reports.

• Work toward assigned sales targets and develop relationships with existing customers to identify further opportunities.

• Coordinate with Data Entry, Technical Office, Sales, and other relevant departments; comply with company procedures and confidentiality requirements.

Requirements

Experience: Preferably 1–3 years of experience in inside sales, technical sales, or B2B sales; experience in industrial or machinery-related companies is preferred.

Education: Bachelor’s degree in Mechanical, Mechatronics, Electrical Engineering, or a related engineering discipline. Student eligibility: not specified.

Must have technical skills:

• Customer prospecting and lead generation.

• Understanding customer requirements and collecting technical information.

• Sales inquiry and quotation follow-up.

• Customer database and sales-pipeline management.

• Basic understanding of industrial products/machinery.

• MS Office and CRM/ERP systems; Odoo familiarity is an advantage.

Nice to have skills:

• Experience in industrial machinery or engineering solutions.

• Familiarity with LinkedIn and online prospecting.

• Experience coordinating with Technical Office teams.

Soft skills & Cultural fit:

• Strong communication and customer-service skills.

• Organized and detail-oriented.

• Persistent and proactive follow-up.

• Ability to prioritize leads and manage multiple requests.

• Teamwork and coordination.

• Professionalism and confidentiality.

Benefits

Social & medical insurance are provided.

Transportation is provided. (Covering meetings)

Working hours: 8 AM to 5 PM.
Days off: Fridays & Saturdays.

Work Model: Onsite.