Supply Chain & Order Management Coordinator

As a Supply Chain & Order Management Coordinator, you will be part of the Customer Service and Design team, working closely with Service Account Managers and Key Account Managers. This role offers the opportunity to manage a wide range of products and ensure service excellence across Egypt, Libya, and Sudan. You will play a central role in order processing, logistics coordination, and stock management, ensuring seamless alignment between distribution centers, warehouses, customs, and service operations.

Key Responsibilities

• Manage end-to-end order processes, including entry, coordination, and delivery of parts, tools, services, and materials.
• Execute purchasing and invoicing activities, ensuring accuracy and compliance with standards.
• Collaborate with service administration teams to deliver effective support and backup solutions.
• Apply global standards, processes, and local / legal requirements consistently in order management and service administration.
• Support sales teams and customers by planning and coordinating service events.
• Monitor and manage stock levels across warehouses, conducting audits and ensuring efficient flow of materials.
• Review contracts and conditions to ensure compliance with pipeline sales, margins, costs, and performance targets.
• Enhance customer service and build strong client relationships while supporting continuous improvement initiatives.

Requirements

Education & Certifications

Experience

Skills

Other Requirements