Talent.com
البحث عن وظائف
حاسبة الضرائب
English
لأصحاب العمل
تسجيل الدخول
العثور على وظائف
عرض العمل هذا غير متوفر في بلدك.
Customer Service & Collections Agent
Top Business
Egypt
19 منذ أيام
الوصف الوظيفي
Responsibilities :
Respond to customer inquiries via phone, email, and chat, ensuring high levels of satisfaction.
Resolve customer issues and complaints promptly and professionally.
Provide information about products, services, and account details.
Maintain accurate records of customer interactions and transactions in the CRM system.
Contact customers with overdue accounts to arrange payment solutions and negotiate payment plans in alignment with company policies.
Handle billing inquiries and discrepancies, providing solutions and clarifications.
Update account information and payment status accurately in the system.
Maintain compliance with regulatory requirements in all collection activities.
Days Off : Saturday and Sunday.
Requirements :
Bachelor’s degree in business administration or any related field.
Fluent in English is a must.
Preferable customer service experience.
Gap year candidates are welcome.
إنشاء تنبيه وظيفي لهذا البحث
Customer Service Agent • Egypt
إنشاء