German Speaking Freelance Call Center Agent (Remote) - Flexloop

Only German-speaking candidates will be considered for this role.

Are you looking for a real opportunity to build your career from home?

We are hiring freelance call center agents to join our customer service team in a fully remote role. No previous experience is required — we value your motivation, responsibility, and willingness to learn.

What You Will Do

Manage customer calls and inquiries in a professional and friendly manner

Provide clear, accurate information and solutions

Record each case correctly in the system

Escalate technical issues to the relevant team when necessary

What We’re Looking For

Strong interest in customer service and problem-solving

Clear and confident communication skills over the phone

Ability to quickly adapt to new digital tools

Organized, detail-oriented, and reliable

Quiet workspace with a stable internet connection

Computer with Windows 10 or 11 and 4–6 GB RAM minimum

Previous customer service experience (preferred but not required)

What We Offer

Freelance collaboration with pay based on services provided

Hourly compensation plus performance-based bonuses

Full initial training and ongoing support

Flexible working hours

Professional environment with long-term growth opportunities

A great opportunity to build stability while working from home

Join our team and take the next step in your career as a freelance call center agent — all from the comfort of your home.