Warehouse Supervisor

Purpose of the Job

Implement and execute all warehousing activities efficiently assigned to them as per standards to ensure meeting SLAs.

Job Description

• Perform operational procedure to ensure high levels of customer service / satisfaction.
• Meet customer’s SLA’s for all customers.
• Report any information that might impact company image and brand or functioning
• Conduct internal check on in relation to credit history, associated accounts and trade history prior to on boarding new customers.
• Ensure meeting team’s KPI’s
• Setting KPI’s for direct reports and conduct annual review
• Ensure training warehouse staff on customized logistics procedure and requirements for new customers.
• Ensure identifying direct reports training needs and propose training needed to HR.
• Assist and train personnel to use warehouse systems, DQMS and the processing of work orders.
• Adhere to company HSSE, compliance and sustainability corporate policies, processes and standards.
• Acts on all assigned outcomes of the quality audits.
• Adhere to all shipping and handling legislations.
• Makes sure WMS is updated on time and accurately and as per the procedures.
• Ensure operations is running as per standards to avoid any type of losses.
• Responsible for maintaining accurate stock levels and avoid discrepancies.
• Run the operations to avoid loss or damage related to human, customer goods or facility.

Job Responsibilities - Experience and Education

Leadership Behaviors

Building Outstanding TeamsSetting a clear directionSimplificationCollaborate & break silosExecution & AccountabilityGrowth mindsetInnovationInclusionExternal focus

Skills